Our Team

Our team is committed to provide our customers with the best customer service in the industry.

Matt Neustaeter Director of Finance and Resources

Hector alvarado

Vice President – Operations

Over 18 years in Transportation, Logistics, Warehouse, and Distribution management. Transforming underperforming organizational teams into high-performing ones is my passion. Coaching, leading, and mentoring others, I find has been my calling. Working with others and empowering them to meet our aligned goals gives me huge gratification. Since joining Willy’s Trucking Services, I’ve had the pleasure of being part of the Sr. Leadership team in the organization since 2018, where I have held roles as Business development manager, Branch Manager, and Director of Operations. Our focus and commitment to doing it better in all areas of our business ( Customer Service, People, Cost, and Safety) make this the best place to hang my hat every day.

Matt Neustaeter

Vice President – Accounting & Administration

Since joining the company in 2018, I have had many roles that have allowed me to work with and oversee all aspects of our administration team, including accounting, billing, IT, and sales. My passion is continuous improvement through small changes and believe that all big changes come from small daily habits. I believe this has been the key to our success for our company and has allowed us to grow to the experienced business that we are today. Willy’s Trucking Service is committed to providing a superior service and our admin team contributes to this by providing outstanding service to our customers and operations team.

Amanbir Kang

Branch Manager – Edmonton

Since joining the team in 2018, I have served in various areas, such as Customer Service, Safety, Dispatch, and now as Branch Manager. These experiences have all allowed me to grow professionally and personally. My passion is in delivering results. I value transparency in metrics because I feel this is the only way to drive improvement.

Grace PAdsican

Branch Manager – Grande Prairie

I originally started with Willy’s on the Customer Service tea, followed by serving as a Dispatcher. I now have the opportunity to serve as the Branch Manager of our Grande Prairie location. I am grateful for the experiences and knowledge I have gained that helped me to be where I am today. Over the last 5 years, I’ve met people who became mentors and who have taught me along the way. Exceeding my customers expectations and solving their problems are my passion.

jayme griffith

Branch Manager – Peace River

I joined the Willy’s team back in 2020 as Manager of the Peace River location. A few of the aspects of my role that I enjoy are translating corporate goals into functional and individual goals as well as monitoring performance and initiating action to strengthen our results. I am looking forward to being a part of the future growth of our team!

Lauren Okrainetz

Manager – Pricing & Billing

I have over 12 years of experience in the transportation industry and found my “home” at Willy’s in 2013. I enjoy working at Willy’s because of the culture and the people! I have played a number of roles within the company including working in billing, customer service, quotes and dispatch. I currently oversee Pricing and Billing where my main focus is building relationships with our customers to ensure they receive the best possible service at the best possible price.

rafael wiebe

Manager – IT

With 10 years of experience in Information Technology, 4 of those years being with Willy’s Trucking Service. I have been able to implement a large number of changes to improve our business processes through technology. My passion is learning new skills. Overseeing IT has allowed me to learn an exponential amount of new skills. I spend the majority of my days finding every possible avenue to use technology to automate and improve processes to make our employee’s jobs easier, which allows us to serve our customers better. With my passion for learning, this has made my role in this company incredibly fulfilling.

cecilia usher

Manager – Quality & Safety

I joined Willy’s trucking 3 years ago as Operations Coordinator and supported the safety department. In 2022, I took over the Safety department full time.

I have been working in the trucking industry for over 15 years and I really enjoy it! Working at Willy’s has given me the opportunity to learn and use my knowledge and experience at the same time which has been encouraging personally and professionally. Looking forward to more years with Willy’s team.